Javier Caporal doesn’t just fix technology — he removes the fear of it. As Chief Technology Officer at Agate IT Services, a Dallas-Fort Worth managed IT provider, Javier leads a team built on a simple promise: real solutions, not temporary patches. With more than 14 years of experience across technology strategy, cybersecurity, and operational leadership — including prior roles at InTech Together, Sagiss, and Total Process, Inc. — he brings enterprise-grade discipline to the small and mid-sized businesses that keep the DFW economy running.
Under Javier’s leadership, Agate IT Services helps business owners stop firefighting IT problems and start operating with confidence: securing modern workplaces across Microsoft 365 and Google Workspace, hardening networks with Zero Trust architecture and multi-factor authentication, guiding cloud migrations to Azure, AWS, and hybrid environments, and delivering instant-response helpdesk support that turns daily tech headaches into minutes, not days. His philosophy is rooted in presence over process — Agate isn’t a distant call center, but the local team business owners see at the coffee shop down the street.
Javier holds CISSP and MCSE credentials alongside a deep bench of Microsoft and Apple certifications (MCSA: Office 365, MTA Windows Server & OS Fundamentals, MCPS, MCTS, HDI Desktop Support Technician, and Apple Mac Integration), reflecting a career built on continuous mastery of an ever-shifting technology landscape. A University of Connecticut alumnus and professionally bilingual in English and Spanish, he brings both technical depth and genuine relationship-driven service to every client engagement.
Mission: Replace tech anxiety with trust — giving business owners the security, stability, and support to focus on what they do best.
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Javier Caporal
Chief Technology Officer
Javier Caporal doesn’t just fix technology — he removes the fear of it. As Chief Technology Officer at Agate IT Services, a Dallas-Fort Worth managed IT provider, Javier leads a team built on a simple promise: real solutions, not temporary patches. With more than 14 years of experience across technology strategy, cybersecurity, and operational leadership — including prior roles at InTech Together, Sagiss, and Total Process, Inc. — he brings enterprise-grade discipline to the small and mid-sized businesses that keep the DFW economy running.
Under Javier’s leadership, Agate IT Services helps business owners stop firefighting IT problems and start operating with confidence: securing modern workplaces across Microsoft 365 and Google Workspace, hardening networks with Zero Trust architecture and multi-factor authentication, guiding cloud migrations to Azure, AWS, and hybrid environments, and delivering instant-response helpdesk support that turns daily tech headaches into minutes, not days. His philosophy is rooted in presence over process — Agate isn’t a distant call center, but the local team business owners see at the coffee shop down the street.
Javier holds CISSP and MCSE credentials alongside a deep bench of Microsoft and Apple certifications (MCSA: Office 365, MTA Windows Server & OS Fundamentals, MCPS, MCTS, HDI Desktop Support Technician, and Apple Mac Integration), reflecting a career built on continuous mastery of an ever-shifting technology landscape. A University of Connecticut alumnus and professionally bilingual in English and Spanish, he brings both technical depth and genuine relationship-driven service to every client engagement.
Mission: Replace tech anxiety with trust — giving business owners the security, stability, and support to focus on what they do best.
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